At The Balanced Body Co., every item is created with intention, care, and heart. Because of the personal and custom nature of our products, all sales are final and we’re unable to accept returns or exchanges.
That said, we’re human — and if we made an error with your order (like a misprint or wrong item), please reach out within 7 days of delivery so we can make it right. Your peace of mind matters to us.
Damaged in transit? Oh no — we’ve got you. If your item arrives damaged, please email us at hellobalancedbody@gmail.com within 7 days of receiving it. Be sure to include your order number and a clear photo of the damage so we can take care of it for you.
Thank you for supporting our small business and understanding our policy.
With gratitude,
The Balanced Body Co. 🤍
